Whipshop by aqualley
Delete your data
How to delete your car photos and renders in the app, and how to have the other records linked to your Whipshop User ID deleted.
Delete your photos and renders in the app
Whipshop has no accounts. In Whipshop, open Settings › Your photos › Delete my photos. This asks aqualley’s server to delete every car photo, wheel photo and render it keeps for you, including a render you reported, and the app shows when it is done. Delete Garage removes your saved builds from your phone. Without either, the server deletes your photos and renders after 7 days.
Ask us to delete your other records
What we keep is linked to the anonymous User ID the app shows in Settings.
- In Whipshop, open Settings and copy your User ID.
- Email info@aqualley.net with the subject “Delete my Whipshop data” and paste the User ID.
- We confirm by email and delete the records within 30 days.
What is deleted
aqualley’s server records linked to that User ID: the private copies of your car photos, wheel photos and renders, the renders you started (job identifiers, the part and whether each one succeeded), your reports and feedback, your notification registration (push token, time zone and offers choice), your invite code and the cached status of your purchases. We also ask our purchase-verification service to delete its customer record for the ID.
What is kept
The count of credits already used from each purchase is kept, keyed only to the App Store’s or Google Play’s identifier for that purchase, so a purchase cannot be spent twice. The one-way hash of a device identifier that marks a phone’s first render on us, special-offer timer and invite reward as used is also kept, so each counts once per phone. Apple and Google keep their own records of your purchases under their policies. Records kept without your User ID are not linked to you and stay until they expire: usage analytics events and crash reports, which use separate random IDs (turn usage analytics off in Settings to stop both), and the daily count of renders on us per hashed network address, deleted after two days. OpenAI may keep its copies of a photo for up to 30 days for abuse monitoring and then deletes them. Builds in the Garage stay on your phone until you delete them in the app or uninstall it; renders and clips you saved to your photos or shared stay there.
See the Privacy Policy for everything Whipshop handles.